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VPS, managed or not managed?
06-22-2011, 06:42 AM
Post: #1
VPS, managed or not managed?
I asked on the forum http://www.webhostingtalk.com:

Are the servers are managed?

I was told

webRulon;7485073 Wrote:Yes, all of our VPSes are managed and come with 24/7 support.

I read on this forum:

Typically the VPS is unmanaged

I want to know if the VPS is managed or if they are not managed

I ask many questions because I had problems with other entrepise, and I want to purchase multiple VPS

Merci
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06-22-2011, 06:54 PM
Post: #2
RE: VPS, managed or not managed?
Hello
Generally we will help you with any issue but obviously if say apache failed you would be responsible
We would help you with VPS, setup of control panels, OS issues and critical issues
Regards

MB Web Solutions UK
http://mbwhosting.net - Cheap Hosting From $0.01
http://mbw-solutions.co.uk - My Personal Website under constructions
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06-23-2011, 03:58 AM
Post: #3
RE: VPS, managed or not managed?
(06-22-2011 06:54 PM)Alien-Vin Wrote:  Hello
Generally we will help you with any issue but obviously if say apache failed you would be responsible
We would help you with VPS, setup of control panels, OS issues and critical issues
Regards

Hello,

It's not what I want, I need something more like:

Configuration assistance with Apache, PHP, and databases

Managed firewall (setup/configuration)
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06-23-2011, 08:27 AM
Post: #4
RE: VPS, managed or not managed?
Hello
We do that for you
Regards

MB Web Solutions UK
http://mbwhosting.net - Cheap Hosting From $0.01
http://mbw-solutions.co.uk - My Personal Website under constructions
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11-05-2011, 08:14 AM
Post: #5
RE: VPS, managed or not managed?
Hello.

All of our services do come Unmanaged Virtual Servers - but we do offer Managed Assistance/Support as a add-on for any service or package we offer that your able to select during checkout if you feel you do not know anything about managing, configure, securing, or running a linux based server or a server in general.

But overall - unlike other budget providers, and vps providers we do care about our clients and we will try to help you with anything you come across or problems as we do offer a 24/7/365 Technical Support Helpdesk to our clients to contact us at any time for any problems they have and we will work with them to solve the issue. But if it's related to trouble shooting 3rd party software or applications; this we do not assist with unless you order the add-on of Managed Support but we will help you with any technical issues related to the service we provide you overall and answering any question's you do have.

If you have a question about this feel free to submit a ticket and we can let you know at any time.

Alien-Remix
AlienLayer - AlienVPS.com / UFOHost.net / AlienRack.com
"Abducting the Competition!" Cool
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